# Returns & Refund Policy

**Triumphant Sports Return & Refund Policy**

At Triumphant Sports, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process under the following conditions:

**Eligibility for Returns and Refunds**

-   **Timeframe:** You must initiate a return request within 14 days of the original purchase date.
-   **Condition:** Products must be unused, unworn, unwashed, and in their original condition with all tags and labels attached.
-   **Proof of Purchase:** You must provide a valid proof of purchase, such as an order confirmation email or receipt.
-   **Non-Returnable Items:** The following items are not eligible for return or refund:
    -   Gift cards
    -   Items marked as final sale or clearance
    -   Personalized or customized items (unless defective or damaged)

**Return Process**

1.  **Initiate Return:** Contact our customer service team at contact@triumphantsports.com to request a Return Merchandise Authorization (RMA) number and instructions.
2.  **Packaging:** Securely pack the item in its original packaging, including all tags, labels, and accessories. Clearly write the RMA number on the outside of the package.
3.  **Shipping:** Ship the item back to us using a trackable shipping method. You are responsible for return shipping costs unless the item is defective or damaged.

**Refunds**

-   **Processing Time:** Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
-   **Refund Method:** Refunds will be credited to the original payment method used for the purchase.
-   **Shipping Costs:** Original shipping costs are non-refundable unless the item is defective or damaged.

**Exchanges**

If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item through our Website.

**Damaged or Defective Items**

If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions for returning the item and will either replace the item or issue a refund, including any shipping costs incurred.

**Policy Changes**

Triumphant Sports reserves the right to modify or amend this Return & Refund Policy at any time. Changes will be effective upon posting to the Website.

**Contact Us**

If you have any questions or concerns regarding our Return & Refund Policy, please contact our customer service team at contact@triumphantsports.com

Thank you for choosing Triumphant Sports!

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> Source: [Triumphant Sports](https://www.triumphantsports.com/pages/returns-refund-policy)